an Xdevel product

FAQ

In this section you can find a collection of the most common questions our customers ask us

How do I send the audio stream to the server?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

How do I send the video stream to the server?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

What are the output formats supported by the audio stream?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

What are the output formats supported by the video stream?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Is there a way to know how many users are connected to the stream?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I subscribe to a plan that contains both audio and video channels?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I increase the traffic of my plan without waiting for the end of the subscription?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I activate a streaming service for a few days only?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I activate a streaming service to be used as a bridge between my offices?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I send the stream Facebook live without using third party services?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

What does HTTPS support mean?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can you provide me a web player to embed on my site?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel

Can I create a stream for one day only to manage an event with thousands of users?

It's possible to use MP3 and AAC encodings and a software encoder that supports the Icecast protocol. For example CasterX, Edcast, SAM Broadcaster. The audio streaming configuration parameters (host, port, mount point and password) will be available in your StreamSolution control panel